Get your files back. Call us today to speak with a specialist.
Don’t wait to treat data loss. As the world leader in data recovery,we provide options for individual computer users, government facilities, and businesses of all sizes.
Customer service phone access:
10:00 AM – 8:00 PM Monday to Saturday
Drop-off hours:
10:00 AM – 8:00 PM Monday to Saturday
Emergency options are available 24 hours a day, 365 days per year. If you call after hours, follow the voice prompts to start an emergency case.
Review the options below to submit a case or to contact a data recovery expert.
Shipping Instructions
Hard drives are extremely fragile and require adequate packaging. Please follow these steps when preparing your shipment.
- Place the drive in an anti-static bag.
- Either use an approved hard drive shipping container or surround the drive with 3-5 inches of tightly packed bubble wrap. Please do not use Styrofoam packing peanuts because they do not provide adequate shock protection.
- Please provide a list of the files you are looking for and a brief scenario of your data recovery situation.
- Please write your case number on the outside of the packaging in order to expedite the processing of your case. Choose a carrier that can provide you with a tracking number so that you can locate your shipment should a problem occur. If shipping your case, please ship to one of the following locations, which should be specified in your new case letter. You may also drop off your case at any of our facilities listed in the locations tab.
Upon receiving your drive, we will perform an evaluation and contact you with the results. The evaluation will provide you with the details of the drive failure, the turnaround time, and the not-to-exceed recovery price.
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Call us today to speak with our data recovery specialist
